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Offering Training
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CUSTOMER RELATIONSHIP MANAGEMENT
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DESCRIPTION
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Pelatihan ini
untuk membekali para peserta agar dapat membina hubungan dengan sejumlah pelanggan penting dan
berkontribusi besar dalam pendapatan perusahaan, agar hubungan terus terjalin
dalam jangka panjang.
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WHO SHOULD ATTEND
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Para staf dari departemen pemasaran.
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OBJECTIVE
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Materi ini untuk
membekali para staf
pemasaran agar dapat menerapkan strategi pembinaan hubungan jangka panjang
dengan konsumen secara berkelanjutan.
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SUMMARY OUTLINE
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1.
Peran
Sustainable Marketing dalam
Menghadapi Persaingan
2.
Strategi
dan Taktik Pemasaran
3.
Konsep
Micromarketing
4.
Membangun
Hubungan dengan Konsumen
5.
Membangun
Customer Relationship Management
6.
Strategi
Membina Hubungan dengan Konsumen
7. Customer Database dan Database Marketing
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COURSE METHOD
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COURSE SPEAKER
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v
Presentation
v
Discuss
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Case
Study
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Evaluation
v Simulation
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Dr.
Singgih, MM
As a trainer in training employees on a variety of
companies (such as Pertamina, Chevron, Peruri, Medco) in the field of
marketing research, customer satisfaction, customer relationship management,
independence to meet the purnabakti, analysis of financial statements,
logistics management etc.
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TIME & VENUE
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COURSE FEE
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Jentra Dagen
Hotel
Jl.
Dagen 85 Malioboro
Yogyakarta
Telp
(0274580789)
28 - 30 August 2013
3 days
08
am – 04 pm
In House Training:
Depend on request
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IDR 5.800.000,-
Per Participant non residential
Course fees can be transferred to the following account
number :
CV JP CONSULTANT : MANDIRI Bank Yogyakarta Branch Acc. No. 1370007857077
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FACILITY
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INFORMATION AND REGISTRATION
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¨ Module / Handout
¨ Certificate
¨ Souvenir
¨ Training Kit
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JP Consultant
Kalibayem No. 436 Ngestiharjo Kasihan Bantul Yogyakarta
Phone :
02743326339
Email : jpconsultantyogyakarta@gmail.com
Website
: www. jptrainingcenter.com
Contact
: Tina (085741853818)
Sari
(08122758271)
Damiri (081944111699)
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HUBUNGI JP CONSULTANT TRAINING Email:jpconsultantyogyakarta@gmail.com (HP : 0858 0192 3155/ 0853 7699 2793 WA : 0822 4260 1950 ; Pin BB : duta 123 )dengan Judul PELATIHAN SDM, ENGINEERING, KONSULTASI, INHOUSE TRAINING, REGULER TRAINING, SERTIFIKASI DEPNAKERTRANS RI, QUALITY, PURNAKARYA DAN PURNATUGAS,ISO 9000, ISO 14001:2004, ISO 18001:2007, INFORMASI training 2018, jadwal training 2018, INFOSEMINAR,SIO DEPNAKERTRANS RI
CUSTOMER RELATIONSHIP MANAGEMENT - YOGYAKARTA
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